Help & FAQs
About Payment
What are the payment methods?
Paypal.
West Union.
Bank Transfer.
Usually you can pay online directly through the PayPal, if you need other payment methods, please contact online customer service for payment information.
About Shipping
How to calculate the shipping cost?
We offer Free Shipping service on order more than $100USD for every customer.
If the order amount is less than $100 USD, it will be charged according to the actual order weight, please contact online customer service for more information on shipping costs.
Delivery Time
How long it takes for the order to arrive?
• 5-14 business days.
Estimated delivery time will depend on courier and normally will not longer than 20days.
Return & Refund
How to apply for a return or refund?
Within 30 days of receiving the goods, if the product has any quality problems, you can apply for a refund without conditions. If there is no problem with the product, the customer needs to refund due to personal reasons, and the return shipping fee will be charged.
Other Questions
more questions
Please contact online customer service or our email: topshop.shopify@gmail.com for support and help, thank you.